Client Testimonials

 

Amanda: “I would like to thank you for your skillful care. Our family was exhausted. My father was in and out of hospital 35 times over a period of 3 years. However, since your service began providing home care over a period of 5 months and ongoing he has not had one single hospital admission. My father was resistant to accepting any kind of home care but Fatma worked with great patience to ensure my father was matched with a caregiver who he enjoys receiving care from each day. My family is very grateful.” ⭐⭐⭐⭐⭐

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Paul: “My mother is suffering from dementia and Alzheimers. Since January my family has been using the services of Fatma and Big Hearts Home Care. Big Hearts have been sending care aides in each night to stay with her. We had tried out two other home care services companies before settling with Big Hearts. One thing that set them apart was Fatma brought the care aides on their first nights to introduce them and herself to our family. No other company took these measures. The aides themselves have been professional and caring, making a consistent effort to develop a relationship with my mother. They provide us with a detailed report after every shift. Thank you Fatma for helping our family through a difficult transitional time.” ⭐⭐⭐⭐⭐

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Louise: “Big Hearts Home Care have been taking care of my mother-in-law for more than 6 months. They are a very caring company, with very patient staff. They have done a marvelous job for our family. I highly recommend them.” ⭐⭐⭐⭐⭐

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Cindy: “I am recovering from a total knee replacement at the moment with future surgeries upcoming. Big Hearts Home Care have been so helpful to myself and my family. I would highly recommend this company’s services.” ⭐⭐⭐⭐⭐

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Jeannie: “Big Hearts is outstanding. We have called on them a few times, very short notice (same day), and they have been there. They have driven my mother-in-law to appointments, are always on time, caring, and are thoughtful and considerate. Their services exceeded my expectations, and above all they were caring and reliable (their rates are fantastic as well). Thank you Fatma for everything, you are wonderful!!” ⭐⭐⭐⭐⭐

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Jonathan: “My grandmother underwent a surgery and required post surgery care and Big Hearts Home Care was recommended by a friend of mine who’s elder aunt required the same services. The staff are extremely professional and provided my grandmother with all of the home care that we required and developed a plan that was specific for her needs. I highly recommend their services.” ⭐⭐⭐⭐⭐

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Siyamson: “A family member of mine needed assistance with daily hygiene tasks due to age and associated illnesses. Big Hearts home care provided exceptional care for them. Very experience and friendly staff. Would highly recommend.” ⭐⭐⭐⭐⭐

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Arunn: “Having tried various home care services for my grandfather, I can honestly say Big Hearts is among the best. The staff was always pleasant and went beyond what was required of them. I definitely recommend them to anyone looking for a home care service for themselves or a loved one.” ⭐⭐⭐⭐⭐

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Scott: “Big Hearts Homecare has removed the pains and strains of going through the recovery process on my own. Their team of professionals have provided outstanding round the clock service, i am extremely impressed with their care and support. Customer service is a top down mentality in a company and one can really tell that they are here to help. I have recommended them to my friends and family without hesitation.” ⭐⭐⭐⭐⭐

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Jane: “Fatma and her team truly have big hearts and really care about people in need. Fatma is very knowledgeable in senior care. I highly recommend her professional services!” ⭐⭐⭐⭐⭐

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Sabiheh: “I would like to thank Big Hearts Home Care for their amazing service. Could not be happier with the great care I received from their care givers. The team at Big Hearts Home Care has been invaluable in terms of assisting me, often on very short notice and under difficult circumstances, while ensuring I am getting the best care possible. Could not manage without them. I highly recommend Big Hearts Home Care for their excellent services.” ⭐⭐⭐⭐⭐

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Sarah: “Big hearts home care provided my family excellent service. Fatma and her team are very professional and caring. They provided us exactly what we asked for and more importantly we had peace of mind when our loved one was being serviced. I highly recommend them if you need any personal care for your loved one.” ⭐⭐⭐⭐⭐

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Josh: “Out of many home care companies, Big Hearts Homecare is far beyond its competitors in client care and they are genuine in wanting to do what is best for our loved one. Highly recommend them when if you are in need.” ⭐⭐⭐⭐⭐

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Shawn: “Nurses were great, home care was awesome and the staff were very caring and respectful.” ⭐⭐⭐⭐⭐

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Ray: “Excellence in service, prompt, knowledgeable, experienced staff, and personalized care. I highly recommended them.” ⭐⭐⭐⭐⭐

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Sam: “The home care service was beyond my expectations, I was really impressed with the care staffs abilities and skills that was required to assist my wife needs. Awesome Home Care Provider Service, not to mentioned the rates were affordable and manageable financially. They ALWAYS go the extra mile to insure their clients have the appropriate caregiver.” ⭐⭐⭐⭐⭐

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Amro: “Big Hearts were punctual, courteous and caring. Their same-day service is a fantastic option that I have needed a few times now. Thank you Fatma and team for giving me peace of mind in handling my loved ones with compassion.” ⭐⭐⭐⭐⭐

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Shereen: “Stellar service from Big Hearts Homecare. They take great care of my loved one at home, cook meals for him, drive him to appointments, clean the house and keep him good company. The care aide even takes him on walks in the neighbourhood. I think I’ve found a gem that I plan to use well in the months to come!” ⭐⭐⭐⭐⭐

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Jeff: “Big hearts home care has always been there when we needed them. They really go above and beyond when it comes to delivering exceptional service. I know I can always rely on them to take care of my grandmother at times when neither myself or the rest of my family is available to do so. Thank you Big Hearts for your genuine hospitality, reliability and for your passion to help others in need.” ⭐⭐⭐⭐⭐

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Ana: “Not only caring, which is expected, but they are very resourceful. Knowledge is power. Highly recommend their services.” ⭐⭐⭐⭐⭐

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Navid: “Wonderful people at Big Hearts Home Care. Not only do they truly care about the work they do, but they are also very knowledgeable and experienced. Highly recommended!” ⭐⭐⭐⭐⭐

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Mustafa: “They provided fast, quality and compassionate care for my family member. Recommend them to anyone!” ⭐⭐⭐⭐⭐

 

 

Big Hearts Home Healthcare provides dementia care, Alzheimer’s care, post-surgery care, postpartum care, and all other in-home senior care services. We seek to fill the need for these services in the lower mainland, including Coquitlam, South Surrey, West Vancouver, North Vancouver, Langley, and White Rock BCWe look forward to establishing a genuine, lasting relationship and being your go-to home health care, post surgery care, dementia care, Alzheimer’s care, long term senior care, and home nursing provider in Vancouver BC.

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In a recent Stats Canada report, receiving care at home was a reality for 2.2 million Canadians or 8% of the Canadian population aged 15 years and over. In most cases, care recipients relied on the help of family and friends, though they often combined this care with help from professionals

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