In a recent Stats Canada report, receiving senior care at home was a reality for 2.2 million Canadians or 8% of the Canadian population aged 15 years and over. In most cases, care recipients relied on the help of family and friends, though they often combined this care with help from professionals. In general, care from family or friends differed from help from professionals, involving a greater range and number of tasks, and differing in nature and intensity. A greater need for professional services was mentioned.
Big Hearts Home Healthcare was established to fill this need. After thorough research, we found many senior home care recipients experienced delays in service or had to fulfil eligibility criteria. They either didn’t have a wide array of services to choose from or had to deal with faceless franchises.
Big Hearts Home Healthcare revolves around the philosophy that we are family. We provide a wide range of home care services in a timely fashion. We are locally owned and operated, are managed by medical professionals with more than 20 years of experience, deliver detailed daily reports to family caregivers, offer market-competitive prices, and donate to charitable causes. Our qualified, experienced, compassionate and insured caregivers are carefully matched with your loved ones.
Big Hearts Home Care is locally owned and operated with two locations, one in Vancouver and the other in Coquitlam. As proud members of the Tri-Cities, our goal is to provide valuable services to our neighbours, friends and fellow community members.
Our Founder and Executive Director, Fatma Taha, has lived in the Tri-Cities for 22 years.
Fatma has been involved in the healthcare field for many years. She started her career as a physician, then moved on to assume several roles; as a member of the senior management team at several major BC hospitals. Her role predominantly involved monitoring the quality of patient care. She also managed infection control and patient safety initiatives at Fraser Health Authority, in particular, the Authority’s 12 acute hospitals and over 20 residential homes and home health initiatives.
Fatma holds a Masters of Public Health degree from the University of British Columbia and a Certificate with honours in Healthcare Quality Management from the British Columbia Institute of Technology.
Fatma has also worked as a healthcare educator in Canada and abroad. She offers free health presentations to the general public at public libraries, and to seniors at senior centres. Learn more about these presentations’ schedule at “Events”.
Fatma is well known for her compassion towards patients, and more recently, towards seniors and others in need of help while living in the comfort of their own home.