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Keeping Clients Safe at Home

Through Early Detection and Prevention.

At Big Hearts Home Healthcare, we don’t just provide care — we actively protect our clients’ health. Every client benefits from a proactive, medically-informed approach designed to catch issues early and prevent emergencies before they happen:

  • Vitals tracked during every shift to detect subtle changes in health
  • AI monitoring systems that help identify early signs of decline
  • Complimentary monthly nurse visits to reassess, adjust care plans, and stay ahead of risk

This means fewer falls, fewer hospital visits, and greater peace of mind for families and case managers.

Find the right care for your loved one.

Answer a few quick questions and we'll build a free, no-obligation care plan tailored to your family's needs.

  • No obligation, ever
  • Care can start within 24 hours
  • Trusted across BC, AB, ON & QC

Prefer to talk now? Call (855) 902-2273

Step 1 of 5

Who needs care?

What kind of help are you looking for?

How soon do you need care?

Where is care needed?

Where should we send your free care plan?

Or call us now: (855) 902-2273

Email us today: info@bigheartshomecare.ca

Thank you — your request is in.

A care manager will call you to build your free, no-obligation care plan.

A care manager will call you within 24 hours.
Care can start within 24 hours of your plan being approved.
No obligation — the plan is completely free.
Or call now: (855) 902-2273

Email us today: info@bigheartshomecare.ca

We respect your privacy. Your details are only used to contact you about care.

WHO WE SERVE

Our Care Workers Cater to Your Needs

We are committed to promoting healthier lives in the communities we serve. We strive to be an industry leader with uncompromising standards measured by compassion, integrity and innovation.

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Accident Victims

Special Needs Individuals

Elderly Individuals

Injured Workers

Post-Hospitalized Patients

New Mothers

  • Personal Care

Our caregivers support individuals with personal care tasks that enable them to stay in their homes for as long as possible.

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  • Respite Care

Caregiving is never easy. We can relieve you from your duties to focus on other aspects of your life.

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  • Physiotherapy

Our physiotherapy services are mobile and can be offered in a variety of settings, including the individual’s home, at the hospital, or at their workplace.

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HOME CARE SOLUTIONS

Our Services

We are an award winning home care company and offer a wide range of services to meet your senior home care and health care needs.

Personal Care

Personal Care

Our Care Workers give anyone in need the ability to stay in their homes for as long as possible, maintaining their independence.

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Alzheimers and Dementia Support

Alzheimers and Dementia Support

Our team is trained on alzheimer and dementia care, including cognitive exercises and activities to support memory, reasoning and information processing.

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Developmental Disabilities Support

Developmental Disabilities Support

We provide care for individuals with developmental disabilities and complex health care needs which are offered in-home.

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Overnight and 24-hour Care

Overnight and 24-hour Care

Our Care Workers will stay awake, monitor overnight, and prepare breakfast.

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Palliative Care

Palliative Care

Palliative care can involve pain management, symptom management, social, physical and emotional support.

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Physiotherapy

Physiotherapy

You might need a ride to or from the hospital, doctor’s office, or care facility. We can accompany you and provide you with a sense of relief.

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Occupational Therapy

Occupational Therapy

The primary goal of occupational therapy is to enable individuals to participate in the activities of everyday life.

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Housekeeping

Housekeeping

Light housekeeping services help maintain an individual’s independence to remain living in their own home.

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WHY CHOOSE US

Why Choose Big Hearts Homecare?

Same Caregiver Guarantee

We guarantee you will be serviced by the same dedicated staff – ensuring familiarity and a strong bond.

Affordable Rates

Our competitive pricing translates into more care hours to facilitate stability and recovery.

Bilingual, Certified & Experienced Staff

Our team is certified and experienced in their respective fields and can communicate with you in your language of choice.

Round-The-Clock Communication

We maintain a 24/7 direct line of communication with clients, families, and all medical professionals.

HOW IT WORKS

Free Healthcare Assessment

We guarantee service can begin within 24 hours of inquiry.

1
Free Caring Assessment
Our care managers will work with you to learn about the history of your loved one, their individual needs and preferences and the expectations of the family as a whole.
2
Personalized Care Plan
A personalized care plan will be developed to address your loved one’s needs and includes a preliminary schedule of activities that will take place during their care.
3
Match with a healthcare worker
Based on their preferences, your loved one will be matched with a qualified and insured healthcare worker that will be dedicated to servicing them like they would a member of their own family.
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KIND WORDS FROM THE COMMUNITY

Some examples of our teamsproud work

We’ve worked with thousands of families over the years to make sure their loved ones are cared for and supported. We’re proud of the team we have it reflects in the kind works of those in the community.

Caregiver Reflections - Madelyn

Andrea's Home Care Story

Senior Care - Sally

Home Care for Seniors

CLIENT TESTIMONIALS

Heartfelt Reviews from Our Clients

“My grandmother underwent a surgery and required post surgery care and Big Hearts Home Care was recommended by a friend of mine who’s elder aunt required the same services. The staff are extremely professional and provided my grandmother with all of the home care that we required and developed a plan that was specific for her needs. I highly recommend their services.”

Jonathan

“Big hearts home care provided my family excellent service. Fatma and her team are very professional and caring. They provided us exactly what we asked for and more importantly we had peace of mind when our loved one was being serviced. I highly recommend them if you need any personal care for your loved one.”

Cindy

"Five Stars for Big Hearts Home Care for going above and beyond when called to assist in the care of a family member. Fatma and Big Hearts caregivers were kind and compassionate as well as professional. The daily updates they provided were very helpful and I would not hesitate in recommending Big Hearts to anyone who may require their services."

Bonnie

"I could not be happier with the great care I received from their care givers. The team at Big Hearts Home Care has been invaluable in terms of assisting me. Often on very short notice and under difficult circumstances . With ensuring I am getting the best care possible . Could not manage without them. I highly recommend Big Hearts Home Care for their excellent service. Thank you team Big Hearts."

Sabiheh

"Big hearts home care has always been there when we needed them. They really go above and beyond when it comes to delivering exceptional service. I know I can always rely on them to take care of my grandmother at times when neither myself or the rest of my family is available to do so. Thank you Big Hearts for your genuine hospitality, reliability and for your passion to help others in need."

Nima

"I had the pleasure of working with Georgette Floranza each day. Georgette was punctual, kind, understanding, and compassionate during our time together; the PSWs here in Ontario could learn a thing or two from her. We had no issues at all with showering and getting dressed, nor with my shoes, braces, and teeth brushing."

Brandon

"I want to express my gratitude for the outstanding service they provided Especially team highly skilled, and ensured that all care were provided and professionalism and attention to detail were commendable. I would highly recommend their services to anyone in need for care for loved ones."

Asha

Having known Fatma for many years, she is someone I highly respect. Fatma and her staff, provide heartfelt and professional services. The decision on who and how to care for a loved one is never easy, but Big Hearts Home Care gives comfort in knowing your loved ones are in great hands.

Ahmed

Responsive and caring at a time I needed to provide care for family the most. They worked with my needs and provided guidance and support to help me give top notch care. Would highly recommend their service.

Mcbride

We used Fatma and her team for my mother when we had her at home with FTL Dementia. Now, it is best for my mom to go into a care home. During our experience with Big Hearts Home Care, Fatma went over and above to give us knowledge and her honest and educated opinion on where my mom was at and what we should expect.

Tara

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Contact us
Step 1 of 5

Who needs care?

What kind of help are you looking for?

How soon do you need care?

Where is care needed?

Where should we send your free care plan?

Or call us now: (855) 902-2273

Email us today: info@bigheartshomecare.ca

Thank you — your request is in.

A care manager will call you to build your free, no-obligation care plan.

A care manager will call you within 24 hours.
Care can start within 24 hours of your plan being approved.
No obligation — the plan is completely free.
Or call now: (855) 902-2273

Email us today: info@bigheartshomecare.ca

We respect your privacy. Your details are only used to contact you about care.